Terms and Conditions

Last updated: 14 March 2026

1. Company Information

KOBROS-TECH LTD is a private limited company registered in England and Wales.

Company Number: 17015319

Registered Address: Unit A258 4-6 Greatorex Street, London, E1 5NF, United Kingdom

2. Services

KOBROS-TECH LTD provides software development and IT services including, but not limited to: Odoo ERP implementation and customisation, DevOps and infrastructure management, API development and system integration, and OCA/open-source module development. All services are provided on a time-and-materials or fixed-project basis as agreed in writing.

3. Engagement and Acceptance

By purchasing a service package or engaging our services, you agree to these terms and conditions. A statement of work (SOW) or project proposal may be provided for larger engagements, which together with these terms forms the complete agreement.

4. Pricing and Payment

All prices listed on our website are in British Pounds Sterling (GBP) and exclude VAT unless otherwise stated. UK VAT at the prevailing rate (currently 20%) will be applied where applicable. Payment for service packages is due upon purchase. For custom engagements, payment terms will be specified in the SOW. Online payments are processed by Wise.com or Paddle.com Market Limited, Stripe.com Market Limited, who acts as the Merchant of Record for online transactions.

5. Delivery of Services

Services are delivered remotely unless otherwise agreed. All deliverables are digital and delivered electronically. Timelines and deliverables will be agreed upon at the start of each engagement. Service hours within packages are valid for 12 months from the date of purchase unless otherwise stated. For full delivery details, please see our Delivery Policy (/delivery).

6. Intellectual Property

Upon full payment, the client owns all custom code, configurations, and deliverables created specifically for their project. KOBROS-TECH LTD retains ownership of pre-existing tools, frameworks, libraries, and methodologies used in the delivery of services. Open-source contributions made during an engagement remain under their respective open-source licences.

7. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement. This obligation survives the termination of any agreement.

8. Limitation of Liability

KOBROS-TECH LTD’s total liability under any engagement shall not exceed the total fees paid by the client for that engagement. We shall not be liable for any indirect, incidental, consequential, or special damages, including loss of profits, data, or business opportunities. This limitation does not apply to liability that cannot be excluded by law.

9. Cancellation

Either party may cancel an engagement with 14 days written notice. In the event of cancellation, the client shall pay for all work completed up to the date of cancellation. Unused hours in prepaid packages may be refunded in accordance with our Refund Policy (/refund).

10. Force Majeure

Neither party shall be liable for delays or failure to perform due to circumstances beyond reasonable control, including, but not limited to, natural disasters, pandemics, government actions, or infrastructure failures.

11. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised terms.